Your privacy, in plain language.

1. Our Privacy Commitment & Zero-Ad Guarantee

MeroSwar is designed for children and families. We believe assistive communication tools must treat family privacy with the utmost care.

• No Advertisements: We never display advertisements, sponsored content, or marketing banners inside MeroSwar.
• No Data Selling: We never sell, rent, or trade personal information, family photos, voice recordings, or usage details to data brokers or third parties.
• No Commercial Trackers: We do not include third-party advertising SDKs, social media tracking pixels, or cross-site tracking tools.

2. How Your Child's Information Stays on Your Device

MeroSwar is built as an offline-first communication system:

• On-Device Communication: Communication cards, sentence construction, daily routines, Calm Sanctuary exercises, and learning activities operate directly on your device without sending keystrokes or tapped phrases across the internet.
• On-Device Speech: Standard spoken speech is generated directly by your device's built-in speech engine. What your child chooses to say never leaves the device for processing on third-party speech servers.
• Offline Independence: Once downloaded and activated, your child can communicate freely in airplanes, remote areas, therapy centers, and classrooms with zero internet connection required.

3. Hardware Permissions and Why We Request Them

MeroSwar only requests permissions that are strictly necessary to provide communication features:

• Microphone Permission: Used only when a parent or caregiver chooses to record a custom voice clip for a communication card. The microphone is active only while holding the record button and never listens or records in the background.
• Photos & Camera Permission: Used only when a parent or caregiver selects a picture of a family member, favorite toy, snack, or daily object to create a custom communication card.
• Notification Permission (Optional): Used only if you choose to receive friendly reminders or product updates. You can turn this off at any time in device settings.

4. Plans & Data Handling (Essential vs. Expanded)

• MeroSwar Essential: All standard vocabulary, categories, routines, and exercises stay stored exclusively in your device's local storage.
• MeroSwar Expanded: When you create personalized cards with family photos and custom voice recordings, this content is stored on your device and securely backed up to our encrypted cloud database so you can easily restore your customized setup if you change devices.

5. Secure Single-Device Access & Offline Protection

• Single Active Device: Each licensed account is active on one primary device at a time to keep communication consistent and secure.
• 30-Day Offline Protection: The app stays fully unlocked for up to 30 days without an internet connection. A 3-day emergency grace period ensures your child's voice is never abruptly disabled during unexpected internet outages.

6. Managing, Backing Up, and Deleting Your Data

• 30-Day Recycle Bin: Deleted custom cards and categories stay in your local Recycle Bin for 30 days, giving parents peace of mind against accidental deletion.
• Permanent Deletion: Selecting "Delete Forever" permanently wipes the card, photo, and voice clip from your device and encrypted cloud backup immediately.
• Complete Account Deletion: You can request complete deletion of your account and all associated cloud data at any time by contacting our support team. Your records will be permanently erased within 24 hours.

7. Parental Controls & Child Safety

All configuration controls—including adding custom cards, recording voice clips, managing subscriptions, editing profile details, and changing app settings—are secured behind a parental PIN to prevent accidental modifications by children during communication.

8. Your Rights & How to Reach Us

You maintain complete control over your family's information. For any questions, data export requests, or privacy inquiries, please contact us at:

• Email: [email protected]
• Support: Accessible via our official WhatsApp support channel